XbL Not working

The title is not meaning the actual service is not working, It is fully functional on my other accounts,

When I try to update payment option on either the website or directly on XBL.. IT gives me errors stating unable to update payment option, though each time I make an attempt to update it, it automatically charges my credit card 1$ , I would understand a couple cents, but 1$?

When I try to do anything through the xbox website it gives me constant errors " OH, YOU HAVE FOUND A GLITCH?"

date: 03/03/2013 5:24:03 PM
code: 1312FB01DD9F839
s: g0aK/okZOj2d5J1Xjfw/mw==
id: 9324d05d-5476-4c20-84a2-00f52b6622f9
req: 5dbf73cd-0765-4ced-a4c6-3fd514886008

I've been trying to update my "Payment Option" for like 3weeks now, with getting both of these errors, I cannot even click on the My account button on the website, but of course it will let me purchase microsoft points?

Anybody know what to do? I have made other payments with the card, and it works with other products, and have always been using it for Xbox live.

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

[quote user="xBlack Love"]

The title is not meaning the actual service is not working, It is fully functional on my other accounts,

When I try to update payment option on either the website or directly on XBL.. IT gives me errors stating unable to update payment option, though each time I make an attempt to update it, it automatically charges my credit card 1$ , I would understand a couple cents, but 1$?

When I try to do anything through the xbox website it gives me constant errors " OH, YOU HAVE FOUND A GLITCH?"

date: 03/03/2013 5:24:03 PM
code: 1312FB01DD9F839
s: g0aK/okZOj2d5J1Xjfw/mw==
id: 9324d05d-5476-4c20-84a2-00f52b6622f9
req: 5dbf73cd-0765-4ced-a4c6-3fd514886008

I've been trying to update my "Payment Option" for like 3weeks now, with getting both of these errors, I cannot even click on the My account button on the website, but of course it will let me purchase microsoft points?

Anybody know what to do? I have made other payments with the card, and it works with other products, and have always been using it for Xbox live.

[/quote]

You need to contact Xbox Support.  They can be reached at 1-800-4MY-XBOX.  They can help you update your payment option.

--
Juxtapose13

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