XBL - auto renew

can you turn auto renew off on this account

thanks

 

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Last updated July 5, 2018 Views 2 Applies to:

Call support

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No, I cannot, however the phone support for your region can!

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Call Xbox Customer Support and ask for them to turn off your auto-renewal for your account, be prepared to answer questions regarding the account, for security purposes. At least they did that when I called in to turn off my auto-renewal.

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i dont understand the point in a support forum if they dont support it.

when ever i phone support it takes hours because of strong accent's, its to hard to talk especially when my passwords contain +'s

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forums is for NON billing issues

billing issues can only be handled by support

support will never ask for your password

only validation questions are ever asked

 

i doubt you spend an hour on the phone unless you cannot navigate the simple menu and call during peak hours when everyone including their mother calls yes kids call and pass the phone to their mothers whenever they want something especially on the weekend it is just an excuse

 

 (billing and cancelations)

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Of course. But you must call Xbox support for this. They'll do it for you. But it'll kick in as soon as you buy any XBL Gold with your creditcard. To avoid getting autorenewed, buy the prepaid cards.

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