XB1 Headset adapter problem

Hi all,

I have now brought the headset adapter and tried to use it  :( nothing happened.

Now after some digging i believe i need to update my controller whilst the adapter is plugged into it ,But i cant .My console updated my controller a while ago , before i even had the adapter , so when i go to the update controller option it says i don't need an update.The adapter is lifeless , no mute light..nothing.

I have spoken with live chat and they say i should do a system update offline , but to be honest i don't like the sound of that  , i don't wanna break my console !

Any one else and this or a similar issue and know of a fix ?

Many thanks


Question Info

Last updated July 4, 2018 Views 5 Applies to: