I need help
I bought from http:/www.very.co.uk a new X Box One with 1TB and it said in the small print it'll come with Halo:MCC for a limited time. I got my console and had no code and thought "[Mod removed] I missed out". But hope set in when I turned on my X Box One and it was in the menu ready to install. So I've installed it and after waiting forever for it to install I found out I couldn't play it as a message popped up saying I need to use the account I purchased the game with or use the disc. I didn't get a code, or a disc. I installed it with the account I signed in with.
I contacted customer support and I got no license on my account for Halo: MCC which I knew as it wasn't in my download history. They stated the console should of came with a code or a disc and that I should contact the retailer. They stated they can't give out codes for the game.
I contacted Very.co.uk and they told me it was a limited supply and it was sent from the manufacturer so they can't do anything.
So why do I have a installed copy of halo pre installed on my console at set up which I've now installed and can't play? All my friends never had this at set up. Just me, who was supposed to have the game with my console but got no code. HELP!!!!!!!
Here's the item on very...