Wrong Wpa

My xbox says i might be using the wrong wpa pass phrase however i put the same pass phrase in on my laptop and phone and they connect perfectly fine. Is it my xbox causing the problem or my router ? 

 

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Last updated July 4, 2018 Views 13 Applies to:

Hi,

 

If you've already worked your way through this:- support.xbox.com/.../default.aspx

 

Try the commons resolutions here:- www.unofficialguidetolive.co.uk/.../114-troubleshooting-and-improving-wireless

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What Country/State/Province do you live in?  England

Modem brand & model number: Dont use one

Router brand & model number: Netgear 272-10452-01

Network Connection Type: Wireless/Wired  Wireless

If Wireless, what type of encryption are you using? not sure

Things you have tried: All of the suggested posts  

Is UPnP Enabled? Yes/no/Unknown Unknown

Is NAT Type Open?  Open

Any Error Codes you encounter: does this mean status reports ?

What type of internet do you have? Cable/DSL/T1/3G? not sure

Who is your ISP(Internet Service Provider)?  Sky Broadband

When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

Cant connect to your wireless network

Your wireless network is secured with a WEP key or WPA passphrase. Your console may be using the wrong one.

On your PC, go to your router configuration webpage and write down your wireless network's WEP key or WPA passphrase.

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Could be either but to know we'd need to know what you have. Answer the questions in this thread, forums.xbox.com/.../9.aspx , and post back the answers.

Also if you have Turtle Beach headsets that plug in with a USB powered base station unplug them and see if it works for you.

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