My gamertag and everything is correct on xbox one. However my name for my Kinect id is not what I made it. Is there a way to change this to show what I want it to show?
Would love an answer for this, nowhere on my account or billing can I see my wife's name, but it insists on using her name. Gamer tag is correct.
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I am having the same issue. My tag is correct but my name is completely wrong. i checked my account info on the site everything is correct. this is super annoying.
Same here! My dad put my account under his email 9 years ago but it has been my account the entire time. Although the console insists to use his name..
It looks like it's pulling that information from the general info area of your Microsoft Account, rather than the old Xbox 360 profile. Here's what I did to fix it:
1.) Go to http://account.live.com/, sign in, and edit the name here. Make sure it saves.
2.) Remove the account from the Xbox One, then re-add it. NOTE: I'm not sure if this is strictly necessary, but I wanted to make sure it got updated.
totally fixed it thank you
I'm just confused how it ended up with my ex girlfriends name? I we haven't spoken in almost 3 years and I wasn't playing xbox then? wtf