Wrong Kinect name

My gamertag and everything is correct on xbox one. However my name for my Kinect id is not what I made it. Is there a way to change this to show what I want it to show?

 

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Last updated July 5, 2018 Views 27 Applies to:

Would love an answer for this, nowhere on my account or billing can I see my wife's name, but it insists on using her name. Gamer tag is correct.

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I am having the same issue. My tag is correct but my name is completely wrong. i checked my account info on the site everything is correct. this is super annoying.

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Same here! My dad put my account under his email 9 years ago but it has been my account the entire time. Although the console insists to use his name..

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It looks like it's pulling that information from the general info area of your Microsoft Account, rather than the old Xbox 360 profile.  Here's what I did to fix it:

1.)  Go to http://account.live.com/, sign in, and edit the name here.  Make sure it saves.

2.)  Remove the account from the Xbox One, then re-add it.  NOTE:  I'm not sure if this is strictly necessary, but I wanted to make sure it got updated.

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totally fixed it thank you

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I'm just confused how it ended up with my ex girlfriends name? I we haven't spoken in almost 3 years and I wasn't playing xbox then? wtf

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