Wrong GT showing up when logging into xbox.com

When I log in, it comes up under "dropkickpuppies" which is not the main GT on the account.  Im trying to get into my Gold account which is a different name,

 L smalls L

Any help would be appreciated.

 

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Last updated July 5, 2018 Views 5 Applies to:

No problem, hope you can get it sorted!

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Yea im currently at work so ill have to wait until I get home.  Thanks for the suggestion!

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Can you access your L smalls L account on your console? If you can you can access the account management section to view the windows live ID you would use to sign in. If its different to the one you used on Xbox.com then there's your problem! :)

If you cant access it on the console you would be best off contacting support at support.xbox.com/contact-us to make sure your are using the correct sign in info. You will have to pass some security questions but they will be able to assist you better!

Good luck!

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