Wrong Gamertag...PLz help

As i logged in onto another x box with my account I get a totally different gamer tag which is not mine. This is the first time I've tried recovering my live account on someone elses' x box. I also logged in through my computer and get the same result. For what ever reason my gamer tag has been changed...It works just fine on my personal x box but not on my friends. Any suggestions would be very much appreciated. thankx

 

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Last updated July 4, 2018 Views 2 Applies to:

Hey Council, is this the 'wrong' Gamertag in question? If so, it looks like that information you entered has created a new account. Are you sure you're using the same email address and password that was on your account previously?

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I'm having this problem too. Though in my case, the e-mail adress and password are correct. I'm still trying to find out/ get it fixed.

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Hey Tonsil, if you're sure that your password and email address are correct, please try using the middle option on this page.

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