WRONG GAMERTAG CONNECTED XBOX LIVE REWARD

Dear support,

last week i registered and connected a new GAMERTAG to my old windows live ID.

after 5 days i still can't connect to the rewards program, it still is connected to my old GAMERTAG allthough I transfered this one to another Windows Live ID like i read in your FAQ's/Support section.

New Gamer Tag -> Old Windows Live ID: REWARDS OF OLD GAMER TAG

Old Gamer Tag -> New Windows Live ID: NO REWARDS

will the problem solve itself or what do we have to do?

cheers.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

again: i want to use the NEW GAMER TAG connected to my OLD LIVE ID but with REWARDS OF THE NEW GAMER TAG.

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Hi could you post this to the rewards support forum as the rewards system is controlled by different people.

forums.xbox.com/.../29.aspx

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