wrong game tag!

i have just been on black ops and noticed that my player card has disappeared, and there are no longer any "layers" to create one! along side this, i have just logged into here, xbox.com, and it is showing me as a username/gamer tag that isnt me? whats going on? 

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Your Email account is linked to your Gamertag (Xbox live account) that of which you may be using the wrong email or the account associated with the email may have changed. I would contact the xbox support team via Phone and tell them your real Gamertag and see which email account it is linked to.

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Do you still have access to your proper GT on the console? If so, go into Account Management, under WLID, and see what WLID it says is attached to the account. Is this the same WLID you used to log into Xbox.com? As for the Black Ops issue, you may have to contact the developers for help with that.

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