Wrong added points

Good day!

I've bought and redeemed 4000 MSP prepaid card today. But I have more than 4000 msp now. Billing system added 220 points 7(!!!) more times and now I have 5540 MSP. Why is it happening?

Please help me, I just need my 4000 MSP! And maybe +220 MSP (one time) because reward program!

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Yep, excess point had disapeared and now I have exactly 4220 points.

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it was a glitch in the system. the points that were not yours should have disappeared; i know i had 2190 on my account and then when i looked two hours ago they were all gone; i'm assuming it's been fixed since mine had disappeared. (I called phone support and they informed me of what happened)

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I would guess that the 220 was from rewards. And I read an article online that says their has been a glitch going around adding free points to accounts. Cannot 100% confirm that since I cannot find the article anymore.

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