WONT LET ME TURN OFF AUTOMATIC PAYMENT FOR XBOX LIVE

I CURRENTLY HAVE MY XBOX LIVE ACCOUNT ON AUTOMATICALLY RENEW BUT I WON T TO TURN IT OFF

IT SAYS  THERES SUPOSE TO BE AN OFF BUTTON NEAR BUT I HAVNT GOT ONE

ANY ONE KNOW  ANOTHER WAY TO TURN IT OFF

 

Question Info


Last updated July 5, 2018 Views 38 Applies to:

there is only 1 way to turn off autorenewal

call support

 

the only other option is the online option only available to 3 US states no other region has it

 

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In order to turn off auto-renewal you have to call Xbox Support. You can find the contact information here. The feature to turn off auto-renewal online is no longer available.

 

 

 

 

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I used to be able to turn it off on the site, and i'm in the UK, yet they've now removed it, obviously to get me to make more effort to keep my money... Thankfully i turned it off a long time ago so unfortunately you will have to ring support.

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a. Sign into Xbox.com

b. Click My Xbox

c. Click Account

d. Click Manage Membership

3 more days everyone will be able to do this. Always ring support instead of getting angry. They will do this for you.

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Wonder if that three days is because of the class action lawsuit that was filed a couple months ago over the auto-renewal "feature"?

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Right now you need to call 1-800-4MY-XBOX to turn this feature off.

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