Wont let me edit my card details as my new bank cad has a different card number now

my xbox live has been stopped due to incorrect information on my old bank card, my new bank card has came through (the same account) but the card number has changed, i simply can not find a way of editing it, it seems i can only edit the expiry date and the security number. i have tried on xbox.com and on the xbox itself.                        

help please

thank you


Question Info

Last updated July 5, 2018 Views 0 Applies to:

You can't edit the card number, you need to add your new card to your account.  Then try to delete your old one. However, if your old card is linked to your Gold Account, you need to call support and they will remove the old card for you.

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