Won't get past the initial update

Hello,

I was wondering if anybody has had the same problem as I have had for the last 5 hours. So, here it goes....

I do the initial set up, go through the location, internet, and update, and it restarts. It then restarts the xbox, goes to the black screen with the green line, and then either finishes or just turns off completely.Then, when I turn it back on, I have to go through the same series of steps all over again.

If anyone has  any suggestions, please help!

 

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Last updated July 4, 2018 Views 2 Applies to: