Won't connect to Xbox Live anymore

What Country/State/Province do you live in?  USA
Modem brand & model number:  Motorola SurfBoard
Router brand & model number:  D-link DIR-655
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? N/A
Things you have tried:  Everything on the connection help page
Is UPnP Enabled? No
Do you have a NAT error? If so, what is your NAT? No NAT errors
Any Error Codes you encounter:  No error codes
Who is your ISP(Internet Service Provider)?  Time Warner Cable
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W:
X:
Y:
Z:
ID:
L:
Q:
T:
D:
S:
C:

Nothing in my network has changed. I have always connected without problems. The only change is that a XBOX update was downloaded yesterday, 02-23-12, at about 9:30PM. After the update, I turned off the XBOX and when I tried to play today, it will not connect to XBOX Live. Running the XBOX Live connection test results in a successful connection to the network, successful connection to the Internet, but a failed connection to XBOX Live.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to: