WNR1000v2 xbox live connection

I have used xbox live for a couple years while we had ATT, don't remember the type of router...have recently switched to comcast due to a move.  We are now hooked up through a NETGEAR WNR1000v2.  i have tried everything step by step through the xbox website, but i cannot get connected.  Have manually entered IP info, changed to an alternative MAC address, even added 5 port forwardings.  I am getting nowhere...HELP!

 

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Last updated July 4, 2018 Views 0 Applies to:

well since I am not a big network guy. I would suggest giving the Xbox Support Team a call at 1800-4-MY-XBOX. They can help you with this issue more. You might even have to contact your ISP to open ports. Hope this helps have a great day!

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Hi,

Please read:- forums.xbox.com/.../9.aspx

And post back your details in full (the bits that are in bold on that post) so that people may help

If you are wireless can you also state whether you are using the white or black external adapter or the Xbox 360S Internal adapter

Thanks

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