wlid

I cant reset my wlid password.Microsoft tells me I need to create a new email address.Without the old password I cant transfer my xbl account to the new windows live passport.help

 

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Last updated July 5, 2018 Views 0 Applies to:

Hello, please visit: account.live.com/ResetPassword.aspx. If you can access the XBOX Live account on your XBOX 360 still you should be able to change the Windows Live ID to a working (non-dormant) account by following these directions > support.xbox.com/.../manage-live-id > You want to look at where it says "Switch your gamertag to a different Windows Live ID"

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That solution will not work without a working password.

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Well if it's a reset password link and you go to it and select "Forgot Password" follow the directions. If for some reason you can't remember the information on the account then you can't reset the password, pretty much that simple. It's for account security.

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i will just stay with this silver account.There is no point paying for xbox live,when I can be locked out at any time for no reason.

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cowboycross - you may be able to receive help from Phone Support, so I'd suggest giving them a call: support.xbox.com/contact-us

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