WLID closed

Microsoft closed my girlfriends WLID with the message that it was hacked. We were not able to reopen it and Microsoft suggested a new LiveID.

Her WLID is connected to her gamertag. If we go through the normal procedure to change the LiveID connected to her gamertag it asks for the password of it.

 

How can we change her WLID without her current WLID?

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

You must be able to provide the password for the current WLID. Sounds like an issue for Windows Live support: 1-800-642-7676

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