wireless mode not connected

I got a new modem but have the same service.  When i try to connect to my wirless network it wont.  In the basic settings it says wireless mode not connected. How do i fix this problem?

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Did you happen to get the latest Comcast Arris Modem/Phone/Router combo?

My cousin along with many others on here are currently dealing with this issue. From what i've read on here and at the comcast forums, There is a problem with the firmware they have added to the modem...so for some reaso, you cant connect to the 360 through wifi (but for some reasons, other consoles will connect) but you can still use a direct connection with an ethernet cord.

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