Wireless mode not connected

My internet got changed and I cannot get into xbox live when I go to configure network on the top it says wireless mode not connected I think this may be the problem but I do not know and both the boxes below are set to automatic my connection strength is at 3 bars please help this is not my live account this account that was made when the account was signed up shows up when I log in but my gold account is JusT Eclipse S and my live is being used up and I would like to get this solved before its been a month. If wireless cant work i have a wired cable but it wont fit into the socket in the wall so if you could suggest something that it can plug into then into the ethernet socket please let me know I would like my live up soon


Question Info

Last updated July 4, 2018 Views 5 Applies to:

Since the Xbox 360 uses different ports than PCs & Macs ordinarily use, you can't see the effect of a port blockage except on the Xbox, for the NAT problem is really the blockage or misdirection of ports. A sequential power cycle is the first step in clearing a port problem, and the order and timing of the steps is important to success:

1) turn off the Xbox then
2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).
3) unplug power from the modem.
4) Wait at least 30 secs then replug the modem/gateway power.
5) Wait 'til the light on the front of the modem/gateway which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that light says it's ready, skip to step 7.
6) Wait until the WiFi light on the router is on; you may not use WiFi, but it's still a good indicator your router is finished booting up.
7) Turn on the Xbox.  For more background on Ports, see http://whatismyipaddress.com/port

If the problem persists, please send us the info we need from http://forums.xbox.com/xbox_forums/xbox_support/f/9/t/155724.aspx so we may work on this further.

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