Wireless controller does not connect to xbox 360 but wireless midia controller does

My wireless controller does not connect to xbox 360. I bought another and the 2nd wireless controller does not connect either. After attempting to connect all 4 green lights around the controller guide button flash and replacing the batteries did not help either controller, all 4 green lights around the XBOX on/off  button flash  a bit but turn off after few seconds. I also have an xbox media controller that works with this xbox, all buttons on media controller function.

 

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Last updated July 4, 2018 Views 16 Applies to: