Wireless adapter disconnecting randomly every 30 minutes

 my wireless adapter will work for about 30 minutes from when i turn the xbox on and then the light on it turns red and disconnects me from xbox live. it will then go green after about 30-60 seconds and will continue to be green for another 30 minutes and the cycle just keeps going. Anybody know of way to fix this issue? PLEASE HELP!


What Country/State/Province do you live in?  Florida/USA

Modem brand & model number: 
Router brand & model number: 
Network Connection Type: Wireless
If Wireless, what type of encryption are you using? WEP2
Things you have tried:  I've tried switching USB ports and Manually setting my DNS servers.
Is UPnP Enabled? Unknown
Is NAT Type Open? YES
Any Error Codes you encounter: 
What type of internet do you have? Cable 
Who is your ISP(Internet Service Provider)? COMCAST
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?


Question Info

Last updated July 4, 2018 Views 3 Applies to:

Hey mate, two things to try off the bat: First, try the adapter in a different USB port, to see if that resolves the issue. If that doesn't do the trick, try it on another console. If it has the same issues there, it will need to be replaced.

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