wired

my xbox says that i have a wired connection which means i have my ethernet connected which i dont so now i cant test my wireless connection cause it says i have a wired one it glitched i tryed unplugging everything it still  says that i need help!!
 

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Last updated July 4, 2018 Views 13 Applies to:

Hi there, sorry to hear about your problem, 

please try some of the steps on this link support.xbox.com/.../error-cant-connect-wireless-network-978945 you can try to reset the network to factory defaults,

If none of the solutions work it's likely your console is in need of a repair

The link to request a repair is available on the link about your problem.

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What happens when you select the Wired option and press A?

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Unplug everything in your'e router, wait 30 seconds then plug the cords back in and there. :)

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