Wired headset malfunction

Hello, I share with you a problem I have with my wired headset (included in the Xbox One pack) When I join a friend in Party chat, or vice versa, I hear it in the speakers and I talk to him via Kinect. I plug the wired headset to the controller and nothing happens. Always the same. At first I had the light button to mute the microphone was on. And since it does not light up. I tried plugging the microphone before I connect to the chat and even before turning on the Xbox One, but there is no change. Can you help me ... Thank you cybeRCS

Question Info

Last updated July 4, 2018 Views 1 Applies to: