Wired headset malfunction

Hello, I share with you a problem I have with my wired headset (included in the Xbox One pack) When I join a friend in Party chat, or vice versa, I hear it in the speakers and I talk to him via Kinect. I plug the wired headset to the controller and nothing happens. Always the same. At first I had the light button to mute the microphone was on. And since it does not light up. I tried plugging the microphone before I connect to the chat and even before turning on the Xbox One, but there is no change. Can you help me ... Thank you cybeRCS
 

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Last updated July 4, 2018 Views 1 Applies to: