Wired connection problem

Earlier I was on XBL and we had a storm outside... Big flash of lightning, power in the apartment flickers. had to reset the modem and router but now even with a different cable to the Xbox, i cant get a wired connection to pop up. i connected the wire to my computer and connect with no problem. i think its the port on my xbox... any tips?

 

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Last updated July 4, 2018 Views 4 Applies to:

When you test your connection does the xbox recognize that it has a wired connection but can't connect to live?

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no, it wont recognize it.

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If It can't recognize the cord you probably need to service your xbox as your port may have been fried if you even tried another cord.

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will it just take a standard ethernet port? or is this something i should have someone do?

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You should try different ports on the router and modem, just to be sure, but if you need to set up a repair, here's the link for the support numbers: support.xbox.com/.../contact-us.aspx

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Port is fried, went and got a wireless adapter... works so much better!

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