Wired Connection - D-LINK D615 - constantly dropping connection

Hello everyone,

I have a wired connection from my XBOX 360 to a D-LINK DIR-615 router running firmware version 5.00NA (latest). I have forwarded all the necessary ports (21, 53, 80, 88, 1863, 3074 both UDP and TCP),  but it keeps dropping connection to XBOX LIVE every10-15 minutes, no matter what game I am playing. The situation is even worst when there are other devices connected to the Internet. Every time I run a network test everything seems to be just fine, but the problem is still there. I have read many posts in different forums but I could not solve my problem so far. Can somebody please help me?

Just let me know what other information you need to dig deeper into this issue.

Thanks!

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

There are some good suggestions here: forums.xbox.com/.../67895.aspx . They didn't work for me, but you may be luckier.

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Wow, what a coincidence. I am having the exact same problem. It keeps disconnecting me, even when I am not playing a game. It is really annoying.

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No, no restrictions of any kind.

I am starting to think this router is a piece of crap.... I was trying to avoid spending $100 dollars or so on a new one but there is no other solution in sight :(

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If you have some sort of Access Control restrictions in place on your router (e.g. you can only access the Internet from 3-9pm) that may be causing your problem. I recently had an issue with my router (DIR-655) where a user was unable to connect due to Access Controls being in place and the time on the router being incorrect. This was solved by setting the router up to automatically sync time with an Internet time server.

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Yes, I tried that... but from what I understand that is more related to how you interact with other users and define who can or can't see/contact you when playing games.

Anyways, it didn't help either :(

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Have you changed your NAT configuration from 'Strict' to 'Open'?  This is something that pretty much has to be done when using a router.  You can retrieve your IP Address from 'Network Settings' via the dashboard, then just type that address into your address bar on your browser.  You then should see your modem "homepage" which you can change the settings in, I was able to change mine by simply enabling PNP...:-)

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Thanks for your input Arkham99, but the thing is that when connecting the 360 directly to the modem there are no issues at all, so I am pretty sure there is something wrong with the router configuration.

Any suggestions are welcome :).

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I had a similiar problem about six months ago.  I had to get a technician to come to my house for it had something to do with Telus upgrading the lines in my area.  After he spent about 5 minutes at my house I've had no problem since...:-)

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Sorry about that, I re-posted this in the right place.

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You'll need to post this here to get help.

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