Windows Live Id Problems?

Hello My brother has a problem with his account im trying to sort out. The wondows live id that he has on there is his ex girlfriends and he cant change it to his live id without the password of his ex's live id password ive tried everything and cant seem to be able to remove hers and add his in there even tho the xbox is his lol

he cant add new visa cards or buy anything without his own live id or his ex girlfriends live id password?

any help would be grateful thankyou

 

Question Info


Last updated July 5, 2018 Views 11 Applies to:

Unfortunately you hit the nail on the head here: without that wlid/password you won't be able to do much with that account. If you cannot get this info from his ex, he will most likely just have to create a new account. Sorry for the hassle!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.