Windows Live ID change

I recently got a new windows live id after getting a new e-mail. the problem is, i cant change my wlid on my xbox. Every time i try to change this it tells me my password is incorrect, and i know for certain hat this is false. iv'e even changed my password 5 times. what do i do

 

 

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Last updated July 5, 2018 Views 0 Applies to:

You should be able to change your password via www.live.com  log in with your email and password and change your password via your account settings.

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If your old email for WLID was blocked and you trying to switch to the new email/WLID you are in the same boat as me. I guessing your Gamertag is still up and running under the old WLID? All I can think off is waiting until Monday and getting human rep on the phone. Windows Live site is downright infuriating.

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Sounds like you need to clarify a few things

Changing the WLID on the Xbox console is actually quite easy, You only need three things. a) the password to your existing WLID, b) a new WLID and c) the password to that new WLID

So you say that you have changed the password to your existing WLID several times? When you changed the password did you actually recover your profile back down onto the Xbox? Sometimes if you make significant changes to your profile you need to recover your account again to help it update.

To avoid speculation I will include instructions on how to changeyour WLID(apologies to anyone that already knows)

1) Sign in as the profile in question,press the guide button on the controller, move to the settings menu and select account management

2) Move two spaces to the right and select Windows LIVE ID | select the option to change WLID

3) Follow the on screen prompts and first enter the password to your existing WLID, then the new WLID then the new WLID's password

If in step 3 when you enter the password for the WLID and you are getting a message saying your password is wrong, that's pretty much what it means.

If you want to make sure the password you are using is correct, go to http://login.live.com enter your WLID and what you believe the password to be, if it logs you in, you're all good. If you do that and you still cannot change the WLID, it means you have to recover your profile first

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