I have created this temporary account to inform you of my issues concerning the gamertag JPAUL38. My windows live id ([REMOVED]) has been blocked from too many log-ins from a virus my email got last year. No matter what I do, I cannot recover this account because my back up email is out of service as well due to making these accounts almost ten years ago. Today, I tried to contact phone support, to change my email and they were unable to help me too because I cannot access the password for the [REMOVED] account to begin the process. I need to get JPAUL38 onto this email account I am using at the moment ([REMOVED]) so I can use my account again or re-open [REMOVED] so I can manually delete that nuisance of an email account. Thanks!!