windows live ID blocked

Hello. I am trying to change my gamer tag over to a new windows live ID and I can't sign into my current account to do the transfer. when I sign in to xbox.com, it says my account has been blocked. and when I sign into my xbox itself, it says the password is invalid. Please help. Thanks

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

Hey there. If you cannot access your account, there is no way to change the WLID on the account. If your Live account was blocked, or you forgot your password, check out http://live.com for support.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.