Will not install black ops 2

My Xbox will not install black ops 2, it will install all my other games, I have had to get a friend to install the game on my hard drive using his Xbox which he did fine but the game will freeze when playing and the disc is spinning all the time I'm playing when I first start playing I can get about 20 mins playing but then freezes, the disc is fine and scratch free I've cleared the cache , one of the other support guys thinks its the disc drive that cannot cope with the information on this game disc, if this is a fault I don't think 2 years is acceptable for a component to go faulty. Please help me microsoft, I love my Xbox but this problem is stopping me using it.

 

Question Info


Last updated July 4, 2018 Views 12 Applies to:

Go through all the steps outlined here These step will troubleshoot if the issue is with the game, or the console its self.

If it ends up being the console, it may need to be repaired.

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