why would someone come up as online

I have a couple of friends that have come up as being on line, but they are not? (this keeps happening lately)

OK. on dashboard this one friend i have showed that she was on line an hour ago, so I checked on my laptop thru Xbox.com, and that also said the same. So I phone her to ask if she has been online this morning, and she hasnt, I noticed this last week, she came up as having been online, and I knew she was at work. So, why is this, please help me out if you can. Thank you.


Question Info

Last updated July 4, 2018 Views 3 Applies to:

hmm, I had the same issue I was logging into the website and it would say I was online playing a game I had played the night before. I spoke to @xboxsupport on twitter about it and they suggested clearing browser history on my web browser and that seemed to resolve the issue. I hope this helps.

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