Why have I been charged 20 dollars for just changing my credit card??!!

So I changed the credit card that I used to get a one month membership because the bank told me there was suspicious activity going on. When I tried signing onto my xbox it told me "Your membership is suspended until you update your payment option", so I did. I have been charged 20 dollars for absolutely nothing and they didn't even renew my membership which my account says is going out on 3/24/13. Can someone please explain to me how this is not disgusting thievery?

 

Question Info


Last updated July 5, 2018 Views 170 Applies to:

Hello there!

 

All billing issues must be taken up with phone support. Go to the Contact Us page to request a call. They will be able to assist you further in this issue. Just to be sure you got charged this amount, have a look at the Microsoft Billing page to see your purchase history relating to your Xbox LIVE profile.

 

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It may also be a good idea to log into www.billing.microsoft.com the charge against your account should appear here.

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