Why don't game Disc's work suddernly?

I am curious about this issue, as since I posted my issue around 7 more have popped up on the support forum, yet no one has a solution or any idea what is causing it. It seems like the update might be incompatible with certain DVD drives used in consoles or something since most people who roll back suddernly are able to play games again. While others, like myself cannot do anything except sit their and wait for a Statement from MS or ask for their console to be repaired.

So can anyone here shed light on the issue?


Question Info

Last updated July 4, 2018 Views 3 Applies to:

Sorry to hear about that try:

Inspect and clean your disc

Take a close look at the back side of your disc. Are there scratches? Excessive scratches or smudges can prevent your Xbox 360 console from reading a disc.

Clean your disc

Hold the disc by the edges without touching the top or bottom surfaces.

Using a soft, clean, slightly damp cloth, lightly wipe from the centre of the disc outward.

Note Do not use solvents to clean the disc.

Load the disc into your console and see if the disc plays.

Did not work try:

Check the DVD region

Look for the region code on the disc or DVD packaging. Make sure the DVD region matches the region of your Xbox 360 console. For example, if you purchased your Xbox 360 console in the United States, Canada or a U.S. territory, the console plays region 1 DVD discs or discs coded for all regions.

DVD Region Geographic regions/countries


                       United States, Canada, Bermuda, U.S. territories


                       Europe (except Russia, Ukraine and Belarus), Middle East, Egypt, Japan, South Africa, Swaziland,                                                  Lesotho, Greenland


                       Southeast Asia, South Korea, Taiwan, Hong Kong SAR, Macau


                       Mexico, Central and South America, Australia, New Zealand, Oceania


                       India, Afghanistan, Ukraine, Belarus, Russia, Africa, Central and South Asia, North Korea


                       People's Republic of China, Hong Kong




Special international venues, such as airplanes and cruise ships

Make sure the disc region corresponds to the country where you bought your Xbox 360 console, or is coded for all regions.

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