why does my Xbox 360 read my game as a DVD?

me and my fiance recently got two new games (well pre-owned) for our xbox 360. and my Game will play fine with no problems what so ever while my fiances game is constantly being read as a DVD. we have no idea why. what could be the problem. we have gone to replace the game twice now

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there, so you've replaced the game and it's still reading as a DVD? There could be an issue with the disc drive itself and could be the signs of it being on it's way out.

-

Please take a look here though and try the troubleshooting steps, but failing this you might be looking at a console repair: forums.xbox.com/.../624.aspx  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.