why do you charge me 59.99 while auto renewal is off?

I found my debit card was charged 59.99 on 12/24 while auto renewal is turned off. Also, I already used pre-paid golden membership code in November. My account should be good for the next 12 month. What the hell is that charge? I called customer service and ended up listening to indian music for 40 minutes before giving up. *** YOU XBOX LIVE. You over charge me while providing poor service.


Question Info

Last updated July 5, 2018 Views 197 Applies to:

You will need to call support.Just be patient  while trying to get through is all i can say as they are the only ones who can sort this out & give you a refund.

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