We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Why do we have to visit this forum to access Auto Renewal status?
I've been trying for three days to make sure auto renewal was off - it doesn't seem to be possible to access this setting from my account page. I had to stumble upon this specific forum to get access to my status.
you should be able to access your subscription page from you account. In the upper right hand corner of the scrren there should be a link that say "My Account if you follow that link, there should be a larger link in the upper center of the screen that
says "subscriptions" from there you should be able to "cancel automatic payment"
it should be the page at this link
account.xbox.com/.../Manage the cancel option is right below the renewal date. I hope this helps in future scenarios.
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