why do I see a different username on my account when I log in? I just got this system and someone has their name on my account?

help!

 

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Last updated July 4, 2018 Views 0 Applies to:

I am not smartzeus768679? that is the name associated with my username? how did someone do this?

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Not someone.

When setting up your microsoft account, you may have accidentally created this profile on the computer, and that is the randomly generated name.

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You need a second microsoft account and email just to bump this profile off of your proper email, so you could then join live from your console and connect to the proper email.

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You can create a new Microsoft Account at http://signup.live.com then on the console sign in with your current profile and then do Settings | Account | Account Security | Change Microsoft Account

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