Why do I pay for Xbox Live if I can't even get halfway decent customer support?

Seriously why won't you people do your job and help the people who can not download this new update?

 

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Last updated July 4, 2018 Views 0 Applies to:

I would submit to you that the support team is doing the best they can - rest assured they're answering the questions in the order they came in at. Have you tried in other places besides the forums?   Phone support may be able to assist, and so could @XboxSupport on Twitter.

Keep in mind it's a required update that was sent to millions and millions of people. Patience is definitely a virtue. Hang in there! =)

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Heights, Im sorry your having a problem downloading the update. Xbox support is doing the best they can to resolve the issue. If you could explain in further detail what problems you having then we could help you further.

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Hey there Heights! I'm sorry to hear you are having issues with the recent update. To better assist you, what exactly are you experiencing and what steps have you already tried to resolve your issue? Let me know, thanks!

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