Why do I need to be connected to xbox live to play an avi file?

The xbox says avi are not supported until I login to x-box live. Why the heck is that? Since the optional media update is free, why bother needing that? Re-downloading the update may allow it to work for a day or so, but that's it.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Even after a license transfer the Optional Media Update might not work correctly. If that is the case then try downloading it again with another profile, after that offline play should be restored.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Have you got a new Xbox or a refurbished Xbox as part of a repair?

That would be why, you need to transfer your licenses. Go to xbox.com/drm.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.