Why can't I see my friends or messages ?

I guys, I need help . On my Xbox console when I sign in to Xbox Live it doesn't let me see my friends or messages, when I press on friends and\or messages it's just freeze's and donesn't want to load or anything. any suggestions?

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

If you recently renewed your Xbox LIVE subscription, you may want to try clearing your system cache. Instructions on how to do this can be found at [ support.xbox.com/.../clear-system-cache.aspx ]. If that doesn't help, try recovering your GamerTag.

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This mainly happens due to connection problems or poor connectivity. Try restarting your router/modem, or delete and recover your gamertag.

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