where is my tenure???

so id like to have my tenure back, although my account has not been running 24/7 the last time i had my gamertag TuGift3d activated my tenure was 8. and i just added a pre paid card for 12 months to it and my friend told me it was not showing any number? a little bit confused and i would appreciate having my tenure restored correctly, it should be 9. please xbox live forums team explain this to me? my account had been inactive for over a year before i activated it the last time and my tenure was restored immediately, why not this time?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hello there, sorry to hear you're having a tenure issue, please see this link for the latest news and steps to resolve tenure issues:

forums.xbox.com/.../441105.aspx

Let us know if the steps listed resolve your issue.

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