Whenever I start to play a game my xbox one abruptly shuts down...

Not really all to sure why it is doing this but anytime I go to play a game I can through the menus and everything but as soon as I start to play my xbox one just shuts itself off. Even my controller is left hanging like it's blinking for the connection that was just there. I've tried unplugging it and doing a hard reboot but so far nothing is working. I thought maybe at first it was just disc games but I just tried geometry wars and got about 2 secs of movement and it shut down on me which is way more than what I can get out of Gears now. Please help me!

 

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Last updated July 4, 2018 Views 11 Applies to:

same *** happens to me the only way i get it to work is by unplugging it many times it lasts for a day and then the same problem emerges again

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you need to take your console back to where you purchased it & get it fixed

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Hey there, STOLENtalent! It looks you already made a post about this here. To ensure that you get the help that you're looking for in one thread, we suggest keeping an eye out there for any responses from the community. Thanks for understanding!

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