WHEN IN HALO MATCHMAKING I GET REMOVED BUT STILL ONLINE

Hi everyone

I'm new to this so here goes.  When I connect to xbox live thats fine it says average connection.  I've never had problems before but now when I'm in reach or halo 4 matchmaking I think that everyone has left the gm but it turns out to be me.  Never happened before so everytime I play gm now I get removed during the gm.  I've not tried other games yet.  Can anyone help me understand why it does this.

 

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Last updated July 4, 2018 Views 35 Applies to:

I'm still connected to XBL and can search again?

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Greetings Halogal!

Thank you for bringing this to the forums!

Let's try with the following steps up front and let us know how that goes and we'll go from there.

Browse to Xbox network settings. Select Configure Network and select the Additional Settings tab. Select Restore settings to factory defaults. If wireless; reconfigure Xbox wireless settings. If wired; press "B" on your controller and select Test Xbox LIVE connection.

Now, let's focus on the next steps: Delete Profile Only from the Xbox storage device, clear system cache (three times in a row) and finally, recover your profile from LIVE.

How to delete Xbox LIVE profile safely
Before you delete your profile you have to know the username and password for your Microsoft account that is associated with your profile.

  1. Go to Settings, and then select System.
  2. Select Storage.
  3. Select All Devices.
  4. Select Gamer Profiles.
  5. Select the gamertag that you want to delete.
  6. Select Delete.
  7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.


Clear Xbox system cache 

 

  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Storage or Memory.
  3. Highlight any storage device, and then press Y on your controller.
  4. Select Clear System Cache.
  5. Clear your Xbox system cache 3 times in row.


Restart your console

Download Xbox LIVE profile

  1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
  2. Select Download Profile.
  3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
  4. Enter your Microsoft account password.

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Hi thank u for replyin ive played a gm n so far ive stayed so thank u v much for ur help :) much appreciated

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[quote user="Halogal05"]

Hi thank u for replyin ive played a gm n so far ive stayed so thank u v much for ur help :) much appreciated

[/quote]Steady as she goes!

Let us know if this behavior change.

Happy gaming and play safe! :)

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Hi Im back again its happenin again.  Its worked since ur last msg and would like help again please im almost banned on reach coz of this :(

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Hey Halogal05,

From this point, could you visit This Thread and post back with the bold information located at the bottom of that thread?

Much appreciated if you can!

We'll be waiting for you to post back =)

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Hi thank u for replyin i reset network n so far so gd its workin again.  I will definitely go to link again n do it all over again.  Thank u very much for ur help.

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