What's wrong with my Gold Membership?

Tried to watch Netflix last night on my Xbox One and couldn't because it told me I needed a gold membership. I activated a 12 month membership last December. Why does my Xbox think I don't have gold when I do?

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hi,

it seems that there are some problems at the moment with the gold membership.

Please try to remove your prifile from the Xbox and download it from new.

How to remove an Account

Download an Account

If this does not help, You have to contact the Support for further help.


Gruß,
Oliver
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