What's happening with my account ????!!

I've purchased the live gold for 1 month today, at 8:00 pm, then I started to play online, but a few hours later my live gold was cancelled automatically at the middle of the match!!!! WHY?? Know IDK what to do, will I Be charged for 1 hour of playing online?!!!!


Question Info

Last updated July 5, 2018 Views 2 Applies to:

Check your account at http://commerce.microsoft.com to make sure it shows the purchase and to check for any other errors. Then you'll need to contact support directly so they can get your gold back. 1-800-4my-xbox if you're in the US/Canada or support.xbox.com/contact-us

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