i wake up to log on to my xbox to watch a bit of netflix and see im console banned?

now im not tech savvy so i had to look it up and find out that i cant use my live so lose the use of netflix and youtube and lovefilm, thats all i really use my xbox for :/

why the hell has this happened?! 

im pissed cause i need to use my xbox thats the whole purpose of buying one and 2 i have 12 month gold on it!! 


Question Info

Last updated July 5, 2018 Views 4 Applies to:

Hi there,


for any information about console bans etc see this link: support.xbox.com/.../xbox-live-console-ban

And unfortunately you are in the wrong section for console ban issues please go to this forum section for any complaints or questions regarding console bans: forums.xbox.com/.../41.aspx


Also be aware that the subscription is on the account and not on the console, so when you get a replacement console, you should be able to use the account and gold subscription without problems (As long as the account isn't banned)

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