what is 397D-0000-D080-0200-8007-2751 ? and why does it pop up whenever i try to pplay my game

whenever i try to start to play, i am asked to update. i choose yes and then the error/ status code 397D-0000-D080-0200-8007-2751 comes up. what is this and how do i fix?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello, can you try to clear your cache system please ( support.xbox.com/.../clear-system-cache )

and if this don't work try that please :

Turn off your console.

Remove all console storage devices, including any USB flash drives, external hard drives, or the internal hard drive on the Xbox 360 S console.

Add your primary storage device, for example, the hard drive.

Turn on the console

Try updating the console again.

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