What does this error message mean? (GFWL problem)

When I attempt to connect to GFWL on my computer this error message appears (http://i.imgur.com/m0zIv0S.png?1)

When I go to the "My Account" section on this website this error message appears (http://i.imgur.com/YahKKXp.png)

I am unable to play any of my games online on my computer and I am unable to access payment options or anything of that sort from this website. I was not able to find any relevant section on this website that was able to help me, I've waited 2 days for the problem to resolve itself but nothing has happened. I would really like some help with this problem.

 

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Last updated July 5, 2018 Views 2 Applies to:

Someone help me please!

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Hi Victor. Just for future reference, verifying your own post shows it as answered, so that may be why you have not gotten a response yet, 

As for that error message, it seems pretty clear that there is a payment issue on your account. Have you update/verified your payment methods are valid? You can learn how to do that in our Change your Xbox LIVE account information support article. 

Let us know if you have anymore questions. Cheers! 

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