So, this started a few months ago - one day a week, I would try to start up my xbox, and as soon as I tried to sign in, it would tell me it can't connect. I have one of those wireless adapters. So, I test the connection, it would tell me to restart my router and modem, and once I did that it would connect and be totally fine. I absolutely had to do it in this order - I couldn't restart the router before turning my xbox on or before trying to connect, and I had to ask for a solution and for the xbox to tell me that I need to restart the router before doing so or it wouldn't connect. This started on a Sunday, I think... Then I went away on vacation and missed a Sunday, came back on a Friday, and was prompted to restart the router. Then it became a Friday thing instead of a Sunday every week. Another vacation, and it is now a Saturday thing - every Saturday I have to go down and restart the router, even though my xbox tells me it has 100% connection, and barely half a second passes before it tells me it can't connect which gives me the impression that it's not even trying.
Lately, new problems have arose. Randomly, there is one day a week other than my 'restarting router day' that I basically cannot stay connected. Today is one of those days.
So, I sign in and everything is fine. I see all my friends that are on and what they're doing, I start to chat with one, whatever. I begin Modern Warfare 2. As soon as the dashboard fades and its a black screen, my xbox freezes, I can't hear my friend anymore,
and when I push the little xbox button on my controller, nothing happens. Two minutes later, it unfreezes, the game loads, but I'm apparently disconnected from Xbox Live now. So, I try to sign in, and immediately after pushing 'Sign In' it tells me it can't
connect without even trying. So I press 'Test Connection', click 'Linksys' (my router thingy) which has full bars, and when I press it, the swirly loading thing appears for three minutes. When I finally get to the router's page thing, it tells me I've signed
into Xbox Live again. So, I can either do two things: Go to dashboard and try to play my game, or test the connection.
If I go to the dashboard and play my game, it all starts over again and I sign out as soon as I try to do anything concerning an internet connection - joining a friend's party, inviting a friend to chat, or starting the game.
If I test the connection, it signs me out, tells me the connection is fine but I have a moderate NAT type (which I randomly got when I started having the first once a week connection problems).
So, after testing the connection which is apparently fine, I try to go and sign in but... It can't connect. So, I press 'test connection' again, swirly loading thing appears, it signs me in after a few minutes and it all starts again.
Another thing I can do after getting kicked off the first time is just simply restart the Xbox. After this, I can sign on with no problem, join a game (it takes a while to find a lobby though and to even load my name, level and emblem), get a three out of four bar ping... until I get close to an enemy player. Then, the ping goes down to red, I can't move, I lag severely, and sometimes I get disconnected again. Or I just die and get three bars back.
Either way, it's unamusing, even though it's just for one day. Is my Xbox dying or something? My laptop and iPod work in the same room with no problem, full bars even when this is going on. My Xbox is only just 2 years old, never been sent back to Microsoft to be fixed, I've never seen any red rings or anything... But hopefully this will help:
What Country/State/Province do you live in?: Ontario, Canada
Modem brand & model number: Motorola SB5101 Surboard Cable Modem
Router brand & model number: Linksys Wireless-N Broadband Router WRT160N V2
Network Connection Type: Wireless
If Wireless, what type of encryption are you using?: WPA2-PSK?
Things you have tried: Restarting the router, restarting the modem, restarting modem then router, restarting the xbox, plugging the adapter out then in, giving my xbox a break, hitting my xbox, changing the battery pack, swearing at the xbox.
Is UPnP Enabled?: Dunno
Is NAT Type Open?: Used to be until first connection problems, now moderate
Any Error Codes you encounter: None
What type of internet do you have?: Uhhh.... Cable I'm guessing? no idea.
Who is your ISP(Internet Service Provider)?: Rogers
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?: Try to restart router and/or modem. It always works after.
I'm slightly computer-savvy but I don't know a lot of stuff when it comes to routers and modems and such, so please describe in detail how to get to places and such if I need to do anything on the computer! Thanks.